Job Detail
-
Job ID 9804
Job Description
Kotak Mahindra Bank hiring Immediate requirement for Portfolio Lead Loyalty
Location: Mumbai
The Jd is below:
· Create program KPIs and ongoing reporting to measure loyalty program effectiveness
· Leverage technology to deliver Cost and Customer Experience advantages.
· Develop and implement strategies that grow customer base and drive sales & traffic, leveraging loyalty and cross-selling programs
· Include and update the rewards catalog with updates to manage rewards points for bank-wide products
· Run campaigns segment-wise, overall as required for promoting redemptions and spending on cards
· Improve the reward program consistently to ensure a seamless and friendly redemption process for customers
· Identify, highlight, and attempt changes in portfolio, basis overall portfolio health, and cost of an addition, servicing, and bank’s overall objectives
· Launch and run new platforms on loyalty, rewards redemption and promote them through various offers
· Ensure customer satisfaction and 95% fulfillment of requests
· Introduce and run campaigns to retain customer stickiness on credit cards through various offers
How to Apply :
Kindly share the resume across mahima.pariyani@kotak.com
Other jobs you may like
-
India Shelter Finance Corporation Ltd Job Opening 2024 | Career Making Job AlertÂ
- @ India Shelter Finance Corporation Limited
- Kanpur, Uttar Pradesh, Kanpur IN