Kotak Mahindra Bank Hiring for Portfolio Lead Loyalty

Full Time Kotak Mahindra Bank in Banking/NBFC/MFI
  • Mumbai, Maharashtra, Mumbai, Maharashtra, India View on Map
  • Post Date : 30 June, 2021
  • Applications 0
  • View(s) 9
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Job Detail

  • Location Mumbai
  • Career Level AVP
  • Experience 8-10 Years
  • Gender Male
  • Qualification Graduate

Job Description

Kotak Mahindra Bank hiring Immediate requirement for Portfolio Lead Loyalty

Location: Mumbai

The Jd is below:

· Create program KPIs and ongoing reporting to measure loyalty program effectiveness

· Leverage technology to deliver Cost and Customer Experience advantages.

· Develop and implement strategies that grow customer base and drive sales & traffic, leveraging loyalty and cross-selling programs

· Include and update the rewards catalog with updates to manage rewards points for bank-wide products

· Run campaigns segment-wise, overall as required for promoting redemptions and spending on cards

· Improve the reward program consistently to ensure a seamless and friendly redemption process for customers

· Identify, highlight, and attempt changes in portfolio, basis overall portfolio health, and cost of an addition, servicing, and bank’s overall objectives

· Launch and run new platforms on loyalty, rewards redemption and promote them through various offers

· Ensure customer satisfaction and 95% fulfillment of requests

· Introduce and run campaigns to retain customer stickiness on credit cards through various offers


How to Apply :

Kindly share the resume across mahima.pariyani@kotak.com

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